Take holiday with family but unable to walk, seated over a wheel chair could be done since air plane provided assistant for disable. So disable have the same opportunity to use public transportation.
The first assistant come when booking in the airport we have to ask special assistant to a special desk in order to provided a staff to take disable through special elevator and a special car for wheel chair.
The driver will hoist the wheel chair up inside the bus then close the door, forward to the plane parking far away in the apron. In case the plane using bridge, become easier for disable travelers. But if parking far away, the problem arise how to step upstairs.
When reach upstairs face the new problem again, how to reach the seat in the back row. In Air bus, there is a mini wheel chair, fit going through the small aisle. But for a smaller plane like Boeing type, a small wheel chair not available. The disable passengers may walk holding the upper chair in both sides, slowly or someone have to carry the passenger.
In order to avoid congestion of other passengers, when enter the plane disable passengers get priority to enter first along with 1st class passengers. But when go downstairs in destination airport, the turn of disable is the last to leave the plane.The problem arise again if the plane not connected to the bridge, the disable persons who seat over wheel chair, must be carry be 3 - 4 person.
This story happened when I went to Bali island with 8 family members in the end of the year 2016 until the new year. Fly to Bali with Air Bus and back to Jakarta with Boeing of Indonesia carrier, Garuda Indonesia.
In whole service, I felt convenience helped with passion and smile by Garuda employee in flight nor in the ground. So take the opportunity to enjoy life even we are disability. Remember, by the law, no discrimination what so ever to disability passengers.